2016 Conference Delivers Innovation & Value
The CAC’s 2016 Conference – Innovation: Design for the Future – held on Tuesday, November 1st at the Design Exchange in Toronto delivered a day full of valuable, up-to-the-minute industry-relevant content and networking for over 100 coffee industry leaders – from retailers to roasters, importers, customs brokers, equipment manufacturers and more.
Ken Tencer (author: Cause A Disturbance), kicked off the day with a thought-provoking presentation on innovation, highlighting the importance of “starting with the customer”. Bill Murray, President of the National Coffee Association updated the group on critical issues and areas of focus for the US coffee industry and beyond. There were sessions on the science of coffee, upcoming regulations, and a core focus on the importance of relationships with government, other associations and regulatory bodies. Highlights from the 2016 proprietary Canadian Coffee Trends survey produced and presented by DIG Insights, NPD Group and Neilsen were of particular interest to attendees, and the day was topped off with a captivating look at the retail landscape by Diane Brisebois, President & CEO of the Retail Coffee Council.
Thank you to all of our speakers, sponsors, exhibitors and attendees!